Shipping policy

Shipping Policy 

English Version 

Shipping Policy – Worldwide Feng Shui & Crystal Delivery

Welcome to  SeekEven Official Store.
We provide reliable international shipping for feng shui products, crystal jewelry, spiritual gifts, lucky charms, incense accessories, energy items, and handcrafted metaphysical products.

Our logistics service is designed to support customers across Singapore, Malaysia, Thailand, Indonesia, the United States, Europe, Australia, and other global markets.

Flat Rate Shipping

We offer a simple and transparent international shipping policy:

  • Standard Shipping Fee: 10 SGD worldwide
  • Free Shipping: Orders over 100 SGD qualify for FREE international shipping

The shipping discount is automatically applied at checkout.

This policy helps customers enjoy affordable global delivery when shopping for premium feng shui products, crystal bracelets, spiritual jewelry, and lucky charms online.


Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

During promotional periods, holidays, or high-demand seasons, processing times may be slightly extended.

Every order is carefully:

  • Inspected
  • Packed securely
  • Prepared for international shipping
  • Quality checked before dispatch


Estimated Delivery Time

Delivery times may vary depending on destination country, customs clearance, local courier operations, and seasonal logistics demand.

Estimated Shipping Times

  • Singapore & Southeast Asia: 5–10 business days
  • United States & Canada: 7–15 business days
  • Europe: 7–18 business days
  • Australia & New Zealand: 6–14 business days
  • Middle East: 8–20 business days


Order Tracking

After shipment, customers will receive a tracking number via email.

Tracking information may take 24–72 hours to update depending on the shipping carrier.


Customs & Import Taxes

International customers may be required to pay:

  • Import duties
  • VAT/GST
  • Customs clearance fees
  • Local taxes

These charges are determined by the destination country and are not included in product or shipping prices.


Incorrect Address & Delivery Issues

Please ensure your shipping information is accurate before placing an order.

SeekEven is not responsible for:

  • Incorrect shipping addresses
  • Failed delivery attempts
  • Customs delays
  • Unclaimed packages

Additional shipping fees may apply for reshipment.


Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days after delivery.

We will assist in coordinating with the courier service whenever possible.

For shipping support, order tracking, or logistics questions:

flat rate shipping Singapore, free shipping over 100 SGD, crystal shop international delivery, feng shui products shipping, worldwide crystal shipping, spiritual products delivery, lucky charm online store shipping, Singapore feng shui store


中文版｜配送政策

配送政策｜全球风水与水晶产品配送服务

欢迎来到  SeekEven 官方网站。
我们为全球客户提供稳定、安全、高效的国际物流服务，配送风水用品、水晶饰品、好运符、灵性礼品、香品配件、能量饰品及手工玄学产品。

我们的物流网络覆盖新加坡、马来西亚、泰国、印尼、美国、欧洲、澳大利亚等全球市场。


统一邮费政策

为了让全球客户更轻松购买风水与水晶产品，我们采用简单透明的物流收费标准：

  • 全球统一邮费：10 新加坡元（10 SGD）
  • 订单满 100 新加坡元（100 SGD）即可享受全球免运费

系统将在结账时自动计算并应用优惠。

该政策适用于大部分风水用品、水晶手链、好运符、灵性能量饰品及相关产品。

订单处理时间

所有订单将在付款确认后 1–3 个工作日内 完成处理与发货。

促销活动、节假日或订单高峰期间，处理时间可能略有延长。

每份订单都会经过：

  • 产品检查
  • 安全包装
  • 发货确认
  • 国际运输质量检测


配送时间参考

配送时间可能因以下因素而有所不同：

  • 收货国家
  • 海关清关速度
  • 当地物流服务
  • 节假日运输压力

预计配送时间

  • 新加坡及东南亚：5–10 个工作日
  • 美国与加拿大：7–15 个工作日
  • 欧洲：7–18 个工作日
  • 澳大利亚与新西兰：6–14 个工作日
  • 中东地区：8–20 个工作日


物流追踪

订单发货后，系统将通过电子邮件发送物流追踪号码。

物流信息通常会在 24–72 小时内更新。

海关税费说明

国际订单可能产生：

  • 进口关税
  • VAT / GST
  • 海关手续费
  • 当地税费

相关费用由目的地国家或地区决定，不包含在商品价格及运费中。

地址错误与配送问题

请在下单前确认收货地址正确无误。

SeekEven 不对以下情况负责：

  • 地址填写错误
  • 派送失败
  • 海关延误
  • 无人签收导致退回

若需要重新发货，可能会产生额外运费。

包裹损坏或丢失

若您的订单在运输过程中出现损坏或丢失，请在签收后 7 天内联系我们。

我们将尽力协助与物流公司沟通处理。

如需物流帮助、订单查询或售后支持，请联系我们

5SGD统一邮费、满100SGD免运费、风水网站国际物流、水晶商城配送政策、好运符全球配送、灵性产品国际运输、水晶饰品物流、东南亚风水商城配送政策